CEX.IO Review 2023: Is It Trustworthy? Fees and App Tested

Chief Editor
Publish date: Feb 24, 2021
Last updated: Jan 09, 2023

The web’s most detailed CEX.IO review: Regulation, veteran status (active on the market for over 7 years), trading, staking, lending, and cryptocurrency investment can only mean one thing, CEX.IO. This exchange has been on the block for quite some time now and we decided to take a closer look at why so many investors and traders keep coming back. Keep reading to learn more about what our expert has to say about this UK-based crypto exchange and find out if this is your next go-to crypto trading platform.

Our rating:
4.08/5
Excellent
Regulated by
FinCEN, FINTRAC, GFSC
United Kingdom flag
CEX.IO
Founded July 2013
Owner CEX.IO Ecosystem
Type Cryptocurrency Exchange
Fees 0.25%
account minimum 20$
Best for All Traders

Pros

• Very easy to use for beginner crypto investors and traders
• Regulated cryptocurrency exchange for extra security and trustworthiness
• CEX.IO is a veteran exchange that has been live since 2013

Cons

• Very poor trading interface for day traders and scalpers
• Low-quality customer support
• Few fiat currencies accepted

Why CEX.IO

In this section of our CEX.IO review we highlight 6 special features that deserves extra attention.

Easiest and fastest way to buy cryptocurrency with fiat through card payments, bank transfers, or e-wallets.
Buy Cryptocurrency
Easiest and fastest way to buy cryptocurrency with fiat through card payments, bank transfers, or e-wallets.
Trusted by traders and investors for over 5 years on the market has earned this platform the veteran status.
Veteran Trading Platform
Trusted by traders and investors for over 5 years on the market has earned this platform the veteran status.
Deposit your fiat currency and start trading or investing in cryptocurrencies without any blockchain transactions.
Fiat Account
Deposit your fiat currency and start trading or investing in cryptocurrencies without any blockchain transactions.
This platform is perfect for beginners with limited trading or investing experience online.
Beginner Friendly
This platform is perfect for beginners with limited trading or investing experience online.
Increase the size of your positions and access more trading capital with margin orders. Be mindful of the risk.
Margin Trading
Increase the size of your positions and access more trading capital with margin orders. Be mindful of the risk.
Stake your cryptocurrencies and earn passive income from coins by depositing your favorie altcoins.
Staking
Stake your cryptocurrencies and earn passive income from coins by depositing your favorie altcoins.

About CEX.IO

CEX.IO is a veteran cryptocurrency company that opened the doors for buying, selling, and trading crypto back in 2013. The exchange is based in the United Kingdom with the main office registered at 33 St. James’s Square, London, SW1Y 4JS, United Kingdom. СEX.IO is registered in the US with FinCEN and holds 33 Money Transmitter licenses and in total can operate in 48 US states.

CEX.IO is registered in Canada with FINTRAC as Money Services Businesses and obtained a Distributed Ledger Technology (DLT) license in Gibraltar.

What makes this exchange stand out is the long track record(over 7 years) of doing business in a safe manner and the early adoption of cryptocurrency exchanging. CEX.IO is a fully regulated high-security digital currency exchange that increases its trustworthiness by miles. We highly recommend both beginners and experienced crypto traders try CEX.IO!

Why use CEX.IO

If you are new to crypto and are interested in investing with a trusted exchange I would definitely recommend trying CEX.IO. You can trade cryptocurrencies actively even for large amounts, the platform has good liquidity on all the current markets. Overall, if you don’t have a lot of experience in cryptocurrency investing and are not an online freak, CEX.IO is a great place to start your investing career.

Some of the more popular features are the fiat account, margin trading, and staking which attracts thousands of crypto investors and traders every month. Due to its beginner-friendly interface, it is extremely easy to get started and also explore all areas of the exchange.

Trading on CEX.IO

There are two platforms for trading in the CEX.IO Ecosystem. You can choose to stay on the CEX.IO exchange and go for a more simple spot trading with the market and limit orders and minimalistic price charts.

Or you can choose to visit the CEX.IO Broker(a different platform created by the CEX.IO Ecosystem) and trade cryptocurrency CFDs where you will be introduced to the advanced charts with multiple instruments for studying price shifts and a wide range of order types. On this platform, you will have access to the latest technical tools from Tradingview.

On the CEX.IO Broker version, you will have access from 2x to 100x leverage and you also unlock more powerful order selections that will suit active day traders better. I see the CEX.IO exchange as more like an investment platform for beginners but I would recommend visiting both platforms and deciding which one suits you best.

The Exchange platform offers a trading fee of up to 0.25% whereas a maker fee of 0.00% is possible for traders and investors who keep a high average trade volume monthly. The Broker version offers trading fees from 0% up to 0.05% for new traders.

Payment methods and limits

CEX.IO has unlimited spending and withdrawals if you upgrade your account to an Enhanced or Corporate account. This requires that you pass a more extended but streamlined verification process, however. The payment options on CEX.IO are all the standard card payments, international bank transfers (SWIFT), domestic transfers (ACH, SEPA, Faster Payments), and e-wallets like Skrill, Qiwi, Epay, and ADVCash.

CEX.IO category rating

Costs:4.0/5
Security:4.2/5
Trading Features:4.0/5
User-friendliness:4.0/5
Educational Resources:3.5/5
Mobile-Friendly:4.5/5
Funding:4.0/5
Customer Support:4.0/5

Things we don’t like

The trading interface of the CEX.IO Exchange is good for beginners, however, if you are an experienced trader you might lack some specific trading tools. I want to point out that you can trade CFD contracts on the broker site, which is a completely different platform.

On the CEX.IO Broker platform, you have access to a more developed trading interface that is more suited for traders with different needs such as active crypto day trading.

The trading interface is a minor pitfall and is definitely not a make-it-or-break-it point for me personally. I still recommend the exchange version to all beginners that are looking for a regulated and stable exchange to get started on.

CEX.IO Trading Fees

Products
Maker fee
Taker fee
Cryptocurrency
0.15 %
0.25 %
Forex
0.00164 %
0.00164 %
Stocks
0.03 %
0.03 %
Metals
0.0025 %
0.0025 %

Products

Cryptocurrency
Cryptocurrency
Forex
Forex
Stocks
Stocks
Metals
Metals

Trading Platforms

Webtrader
Webtrader
Own trading platform Windows + Mac
Own trading platform Windows + Mac
Tradingview
Tradingview

Order Types

MO - Market Order
LO - Limit Order
SL - Stop Limit
SM - Stop Market
SL - Stop Loss
TP - Take Profit
GTC - Good till Cancelled
GTD - Good till Date

Supported Devices

Desktop
Desktop
Smartphone
Smartphone
Web
Web
Tablet
Tablet

Special Features

Lending
Trading App
Leverage Trading
Altcoins
Institutional Trading
Demo Account
Education
KYC
2FA Verification
Fast Account Verification
Instant Coin Exchange
High Security
Quick Registration
Instant Deposits
High Limits
Paper Trading
Market Making
Short Selling
Cryptocurrency Wallet

About the special features on CEX.IO

CEX.IO has more than enough features for crypto investors and when it comes to investing in cryptocurrencies with card payments, bank transfers, and other payment methods it does a much better job than most other exchanges. However, there are some things worth mentioning when we are looking at his exchange.

First, there is a demo account on CEX.IO Broker where you can trade with fake money and try out the trade interface before you start with real money. Second, staking and lending are two features that have come to life lately and I highly recommend that you check them out. Third, there is an institutional trading side to CEX.IO that is almost hidden, but if you are interested you can head over and have a look.

Buy cryptocurrencies

As mentioned before, CEX.IO is famous for very simple and seamless cryptocurrency investments. The platform is a no-brainer when it comes to buying crypto with fiat money, it could not be easier than this. You can choose between preset amounts or choose your own amount to invest.

Mobile Trading App

The mobile app is very nice, it features the buy and sell function as well as the option to swap from crypto to crypto. If you want to day trade through your mobile phone, this app has this option as well. It’s not very advanced so if you are a more experienced trader you might want to look elsewhere. If you are a beginner you’ve come to the right place.

How the KYC Works

You can choose how you want to identify yourself on CEX.IO. You can send in your KYC documents to verify your identity, address or choose the enhanced verification and corporate verification to get access to higher spending and withdrawal limits on the exchange.

CEX.IO Broker: CFD trading on Cryptocurrencies, Forex, Stocks, and Metals

CEX.IO offers trading in many different products. If you want to access the CFDs trading on the forex, stocks, and metals market you have to click your way to the CEX.IO Broker site. Here you will be able to trade these products in CFD contracts.

There is a 0% deposit fee and 0% withdrawal fee when you transfer funds from your CEX.IO Exchange account. When trading on the Broker side you will enjoy 0% commissions on all tradable assets, something that really makes a difference in leverage trading.

Cryptocurrency Trading Pairs

CEX.IO keeps adding new coins to the platform to stay up to date with the latest releases on the crypto market. We measured up to 108 tradable cryptocurrencies and 228 unique trading pairs, all available through the spot trading interface or the margin trading platform on the broker site.

The only reason for these additions of coins on CEX.IO is to give us, the users, a better experience with a bigger selection of moving markets.

Our own experience with CEX.IO

CEX.IO home page
CEX.IO home page
CEX.IO buy crypto
CEX.IO buy crypto
CEX.IO trading interface
CEX.IO trading interface
CEX.IO earn
CEX.IO earn
CEX.IO crypto loan
CEX.IO crypto loan
CEX.IO wallets
CEX.IO wallets

CEX.IO Funding Methods

Visa
Visa
Mastercard
Mastercard
SWIFT
SWIFT
Faster Payment System (FPS)
Faster Payment System (FPS)
SEPA
SEPA
QIWI
QIWI
Skrill
Skrill
ADV Cash
ADV Cash
ACH
ACH
epay
epay

Accepted Currencies

USD ($)
EUR (€)
GBP (£)
RUB (₽)

Limits

Max Withdrawal Limits $10000 daily
Min Withdrawal Limits $20
Min Deposit Limits $20

CEX.IO Withdrawal Fee

Method Fee
Cryptocurrency 0.3 %
USD $25

Languages

United Kingdom
English
Russian Federation
Russian
China
Mandarin (Chinese)
Italy
Italian
Portugal
Portuguese
Spain
Spanish

Restricted Countries

Afghanistan
Bosnia and Herzegovina
Burundi
Central African Republic
Cuba
Korea, Democratic People"s Republic of
Democratic Republic of the Congo
Ethiopia
Guam
Guyana
Guinea-Bissau
Iran, Islamic Republic of
Iraq
Japan
Lao People"s Democratic Republic
Lebanon
Libya
Mali
Pakistan
Puerto Rico
Singapore
Somalia
South Sudan
Sudan
Syrian Arab Republic
Tunisia
Uganda
Virgin Islands, U.S.
Vanuatu
Venezuela, Bolivarian Republic of
Yemen
Zimbabwe

Security

Is CEX.IO safe?

No customer funds have ever been lost on CEX.IO since 2013 and this is a huge plus for this crypto exchange. In addition to this, you can add a 2FA verification protection with your mobile phone and google authenticator. This is a regulated and licensed exchange which is why this platform has earned an Excellent rating on Tradingbrowser. CEX IO EU Limited also provides card processing services to customers from the European Economic Area (EEA), a service that requires tight government regulation to be operative.

Is CEX.IO regulated?

Yes, Gibraltar Financial Services Commission (GFSC) is the active regulator with a reference number: FSC1345B. CEX.IO is registered as Mones Service Business with FinCEN (USA), registration Number: 31000060296628 and FINTRAC (Canada), registration number M21405790. Also, CEX.IO holds 33 Money Transmitter Licenses in the US and is operational in 48 US states. More information about licenses can be found on the main platform.

Support

Phone Number
Phone Number
+44 203 9661 272
Live Chat
Live Chat

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Frequently asked questions

Read the most frequently asked questions about CEX.IO. Find answers without searching the web.

CEX.IO is a trusted cryptocurrency exchange that has kept 100% of customers. funds safe since the inception of the exchange. CEX.IO is also a regulated and licensed exchange which adds to its trustworthiness.

Yes, CEX.IO is regulated in Gibraltar by the Gibraltar Financial Services Commission (GFSC) with a reference number: FSC1345B. CEX.IO is also registered as Mones Service Business with FinCEN (USA), registration Number: 31000060296628 and FINTRAC (Canada), registration number M21405790.

Head over to the withdraw section by clicking the withdraw button in the top right corner of the exchange and follow the instructions for each payment method.

Yes, the exchange is operational in a total of 48 states in the USA.

Yes, you can send and receive Bitcoins through the CEX.IO exchange.

This cryptocurrency exchange is very user-friendly, especially for beginners who are looking to invest in cryptocurrencies. You can trade, short sell, and buy bitcoin.

No, none of the platforms created by the CEX.IO Ecosystem has ever had a safety breach which increases the credibility and trustworthiness of the company behind these projects.

The app is an extension of the desktop platform and is very easy to use for traders and investors at all levels. Buy bitcoin and other cryptocurrencies in an instant through the main menu by adding a credit card, check your balances, or withdraw your crypto gains quickly and smoothly from the deposit tab. From the Trade tab, you have access to all order types available and you are free to choose between all different coins listed. The app is also easy to use to track crypto prices daily, this can be done from the Market tab.

A full list of restricted countries can be found in this review.

According to the support page on the exchange, it can take from 1 to 24 hours to get verified with regards to any unexpected network issues.

The exchange will ask for your county and your Social Security Number (SSN) as well as a quick SMS code verification.

Review Sources

The editorial team of Trading Browser is required to use first-hand sources to collect and share information regarding the businesses we promote. Among these sources, you will find LinkedIn profiles, Trustpilot reviews, Sitejabber ratings, whitepapers, government reports, and other reputable sources. Below is a shared list of the article sources used for this review.

  1. LinkedIn – “CEX.IO Company
  2. Trustpilot – “CEX.IO.com
  3. Yahoo Finance – “CEX.IO Named ‘Best Overall DeFi Platform’ in 2022 By FinTech Breakthrough Awards Program