Coindirect Review 2023: Fees, App, Wallet Tested – Is It Legit?

Senior Editor
Publish date: Oct 28, 2021
Last updated: Jan 09, 2023

The webs most detailed Coindirect Review: Providing excellent cross-border payments with fiat accounts, South African arbitrage trade, and a fast settlement OTC trading desk, Coindirect is an easy-to-use cryptocurrency exchange based in the United Kingdom. This non-regulated digital assets platform has proved to be a trustworthy alternative through a completely safe track record and happy customers since 2017. Read more about their competitive fees, innovative trading app, and virtual IBAN solutions for businesses in our full review of Coindirect.

Our rating:
Regulated by
United Kingdom flag
Founded October 2017
Owner WD Global Services Ltd
Type Cryptocurrency Exchange
Fees 0.50%
account minimum 30$
Best for Investors


• Completely transparent fees
• Very beneficial business solutions
• Possible to trade with a personal manager


• No charting interface is available
• No live chat is available
• Does not accept cryptocurrency deposits

Why Coindirect

In this section of our Coindirect review we highlight 6 special features that deserves extra attention.

Make large trades directly with a counterparty without going through the public order book.
OTC Market
Make large trades directly with a counterparty without going through the public order book.
Deposit your fiat currency and start trading or investing in cryptocurrencies without any blockchain transactions.
Fiat Account
Deposit your fiat currency and start trading or investing in cryptocurrencies without any blockchain transactions.
This status is earned only by the safest and most trusted trading platforms with a proven track record of being safe.
High Security
This status is earned only by the safest and most trusted trading platforms with a proven track record of being safe.
This Cryptocurrency Exchange keeps most of your coins stored offline in cold storage for extra security.
Cold Storage Wallet
This Cryptocurrency Exchange keeps most of your coins stored offline in cold storage for extra security.
This platform is perfect for beginners with limited trading or investing experience online.
Beginner Friendly
This platform is perfect for beginners with limited trading or investing experience online.
Easiest and fastest way to buy cryptocurrency with fiat through card payments, bank transfers, or e-wallets.
Buy Cryptocurrency
Easiest and fastest way to buy cryptocurrency with fiat through card payments, bank transfers, or e-wallets.

About Coindirect

Coindirect enables both businesses and private clients to invest in digital assets through a wide range of fiat currencies and payment methods, including cross-border payments. Coindirect is a cryptocurrency exchange that launched back in 2017 and has since then kept all client funds safe on the platform. The operating company is called WD Global Services Ltd and has its main office located at 2 Kingdom Street, London, England W2 6BD, Great Britain.

This UK-based crypto platform is very user-friendly and easy to understand from the moment you step onto the exchange which is something that has benefited the company to reach the success they have today. Coindirect is a place to buy, sell, and also store more than 40 cryptocurrencies as well as profit from the nearly risk-free South African arbitrage exchange that lets you profit from transferring cryptocurrencies across borders and capitalizing on the price difference.

Why use Coindirect

Coindirect suits both individuals and businesses that are looking for a very easy-to-use exchange with options to buy digital assets at really good rates and the fiat account allows you to make instant deposits. Through the Bitcoin OTC desk, investors can stock up on large amounts of cryptocurrencies when an opportunity arises and the cross-border payment system helps to secure same-day settlements.

In a nutshell, Coindirect is an optimal platform for investors looking to invest in the major cryptocurrencies with fiat money through an easy-to-understand interface. We want to highlight the user-friendliness of Coindirect and we truly recommend it to beginners as well as seasoned professionals.

One of the features that make Coindirect a very secure non-regulated option is its custody solution. It provides institutional-grade cold wallet storage and is similar to the safety that many major banks and other established digital asset institutions employ.

Trading on Coindirect

Coindirect has a very sleek and well-developed crypto-to-crypto swap platform that lets you swap between coins almost in an instant. Simply select any coin from the wallet, input the quotes or the amount you want to convert, and make the transaction. A great feature when buying or trading coins on the Coindirect platform is the instant update of the fees you are about to pay. This is a great sign of credibility and increases the trustworthiness of the exchange!

Coindirect offers roughly 40 of the most popular digital assets on the market and you can invest in all of them through your own local fiat currency, simply click the Buy button in the main interface menu and choose your coin. From here, select your fiat account or add a new credit card to close the transaction. Remember to unlock your purchase limits by sending in your KYC documents. This also helps the Coindirect staff to know who is using your account.

Payment methods and limits

Coindirect offers these payment methods: Visa, Mastercard, Bank Transfers, PayPal, SEPA, and M-PESA. The minimum deposit limit is $30 or equivalent in your currency. The minimum withdrawal and the maximum withdrawal limit depend on your verification level. Please contact the customer support staff to increase your limits by sending accurate KYC documents.

Trading Features:3.6/5
Educational Resources:3.0/5
Customer Support:3.8/5

Things we don’t like

I would love to see a live chat with a human representative to answer complex questions that new investors might have. Also, government regulation would help to cement the already high security of the platform by bringing back up funds and fully insured accounts.

Set aside these minor pitfalls, we consider Coindirect to be a legitimate and trusted digital assets exchange and we highly recommend all our traders and investors give it a try.

Coindirect Trading Fees

Maker fee
Taker fee
0.50 %
0 %



Trading Platforms

Mobile App Android + Mac
Mobile App Android + Mac
Own trading platform Windows + Mac
Own trading platform Windows + Mac

Order Types


Supported Devices


Special Features

Trading App
Quick Registration
Fast Withdrawals
Instant Deposits
High Limits
Currency Converter
Fast Account Verification
Instant Coin Exchange
2FA Verification
New Trading Platform
Cryptocurrency Wallet
Personal Account Manager
Security Of Funds

About the special features on Coindirect

Coindirect is famous for its user-friendly interface but it is also a great provider of other useful features such as cross-border payments, nearly risk-free arbitrage trades, a very intuitive mobile crypto app, high deposit and withdrawal limits, instant coin exchanges, a good education center, and of course a 2FA verification system to protect your account against immediate threats. The cold storage wallet can be found in the custody solution where you can store your coins offline, more on that soon.

The fiat account and the OTC trading desk are probably the two most recognized features of the exchange that enables small and large investors to convert their fiat money, for example, GBP, USD, and EUR to digital assets in no time. The deposits with credit cards are instantaneous and the fee you pay is always visible before you make the transactions. Should you have any troubles with the limits, please contact the Coindirect support staff.

South African Arbitrage

A good way to maximize your return on investment on Coindirect is to leverage the South African Arbitrage trade. This feature capitalizes on the price differences of bitcoin in different regions of the world and in this case it’s in South Africa. It is well known that bitcoin trades at different prices all around the world, for example, in the United States the price of one bitcoin might be $60,000, while in Asia the price for one bitcoin might be trading at $60,500.

Why not buy bitcoin on an exchange in the USA and sell it in Asia? Well, that’s now possible with the South African arbitrage trade on Coindirect. Get on the platform and learn how you can make nearly risk-free trades. The only thing that will limit your profits is your own account size.

Coindirect for Businesses

Coindirect offers good products and solutions for businesses to make fast and safe cross-border payments all around the world. The team behind Coindirect has put safety as their main priority and has created a custody solution where businesses can store large amounts of digital assets in secured offline cold storage wallets. This custody has earned a very good reputation and I highly recommend that you take a look at it if you are thinking of dipping your toes in the cryptocurrency market.

Virtual IBAN

If you are a business that is trying to leverage cryptocurrencies as a payment method you should check out the virtual IBAN system on Coindirect. This payment system can handle payments much faster, more safely, and in an easier way than you have ever seen before. Remove the barriers of regulated online payments and unleash the true potential of cryptographic currency payments.

Coindirect OTC Trading Desk

The OTC trading desk on Coindirect is a very secure way to invest larger sums of fiat money into cryptocurrencies. When you contact the OTC staff you will get a personalized offer and a fixed settlement rate which gives you clarity as to what prices you are paying for. This service is great for high-net-worth individuals or corporations looking to add digital assets to their portfolios.

Earn Interest

You can now earn interest with stablecoins and other major cryptocurrencies in a very secure manner on the Coindirect platform. Depending on your digital asset of choice, your account size, and other factors you can customize a deal with the Coindirect staff. Contact a salesperson to learn more about how to earn interest in Coindirect.

Our own experience with Coindirect

Coindirect home page
Coindirect home page
coindirect dashboard
Coindirect dashboard
Coindirect buy crypto
Coindirect buy crypto
Coindirect app
Coindirect app
Coindirect fees
Coindirect fees
coindirect features
Coindirect features

Coindirect Funding Methods

Bank transfer
Bank transfer

Accepted Currencies

GBP (£)
EUR (€)
NGN (₦)
AUD ($)
USD ($)


Max Withdrawal Limits No limit
Min Withdrawal Limits No limit
Min Deposit Limits $30

Coindirect Withdrawal Fee

Method Fee
Cryptocurrency BTC 0
USD $0


United Kingdom

Restricted Countries

Burkina Faso
Venezuela, Bolivarian Republic of
South Sudan
Syrian Arab Republic
Central African Republic
Palestinian Territory, Occupied
Iran, Islamic Republic of
Korea, Democratic People"s Republic of
United States
United States Minor Outlying Islands


Is Coindirect legitimate?

We consider Coindirect to be a safe and legitimate platform to use for both private individual clients and corporate structured businesses.

Is Coindirect regulated?

Yes, Coindirect is regulated in the UK by the Financial Conduct Authority.


Contact Form
Contact Form

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Frequently asked questions

Read the most frequently asked questions about Coindirect without searching the web.

There are a lot of difference between Coinbase and Coindirect. On Coinbase there are a lot more supported coins, and also Coinbase is a regulated platform that has been around for almost 10 years compared to Coindirect that was founded in 2017.

Yes, it is possible to buy Bitcoin on Coindirect, the platform also offers a lot of other famous coins such as Ripple, Litecoin, and Bitcoin Cash.

No, customers from the United States are not able to use the Coindirect platform.

Yes, Coindirect has an app where you can trade on the go from where ever you want. It can be downloaded from Google Play and App Store.

No, at the time this review was written Coindirect did not offer any leverage solution. We will make updates if this changes in the future.

The platform is available to most European countries and Asian countries. However, traders and investors from the United States are not able to use the exchange.

You can access the cryptocurrency wallet by creating an account.

Yes, you can buy, sell, and trade Dogecoin on Coindirect.

The main office is based at 2 Kingdom Street, London, England W2 6BD, United Kingdom.

Yes, it is. The platform has been active on the market since 2017 with a completely safe track record. All banking partners are regulated and of the highest standard. A 2FA verification system is available to protect your account.

Cryptocurrency withdrawals are nearly instant and bank transfer withdrawals can take up to, but not longer than 5 business days.

Review Sources

The editorial team of Trading Browser is required to use first-hand sources to collect and share information regarding the businesses we promote. Among these sources, you will find LinkedIn profiles, Trustpilot reviews, Sitejabber ratings, whitepapers, government reports, and other reputable sources. Below is a shared list of the article sources used for this review.

  1. LinkedIn – “Coindirect Company
  2. Trustpilot – “