Last Updated: [25-04-2025]

At Tradingbrowser.com, we’re committed to providing accurate, trustworthy, and useful content for crypto traders and investors. We understand that issues or concerns may arise, and this policy outlines how you can submit a complaint and how we’ll address it.

1. Purpose

This policy ensures complaints are handled fairly, transparently, and resolved in a timely manner.

2. Scope

This policy covers complaints regarding:

• Published content or calculators on Tradingbrowser.com
• Affiliate disclosures or recommendations
• Website usability or accessibility
• Any other concerns directly related to your experience on the site

3. How to Submit a Complaint

Please send your complaint via email to: contact@tradingbrowser.com

Make sure to include:

• Your full name and contact email
• The URL or name of the page/article in question
• A detailed explanation of the issue
• Any relevant screenshots or supporting evidence

4. Response Time & Process

• Acknowledgment: You’ll receive confirmation of receipt within 2–5 business days.
• Investigation: Our editorial or technical team will review the issue impartially.
• Resolution: We aim to resolve valid complaints within 10–15 business days. If we need more time, we’ll keep you updated on progress.

5. Possible Outcomes

If a complaint is justified, we may:

• Correct or update the content
• Remove misleading or inaccurate sections
• Adjust internal editorial processes
  If not justified, we’ll provide a clear explanation of our reasoning.

6. Escalation

If you’re not satisfied with our resolution, you may request an escalation to our senior editorial team. Just reply to the complaint response email with your concerns.

7. Continuous Improvement

All complaint feedback is logged and reviewed regularly to help improve our editorial standards and user experience.

8. Contact Us

For all complaints or content-related questions, email us at: contact@tradingbrowser.com